Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 2023

This Privacy Policy describes how SPR Plumbing & Constructions collects, uses, and discloses your personal information when you use our services.

1. Introduction

SPR Plumbing & Constructions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms
  • Request a quote or service
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Make a payment for services

The types of personal information we may collect include:

Information Type Examples
Contact Information Name, email address, phone number, physical address
Service Information Service preferences, project requirements, property details
Payment Information Billing address, payment method details (processed securely through payment processors)
Communication Preferences Newsletter subscriptions, marketing preferences

Automatically Collected Information

We may automatically collect certain information about your device and browsing actions, including:

  • IP address and general location
  • Browser type and version
  • Operating system
  • Referring website and exit pages
  • Date and time of visits
  • Pages viewed and time spent on pages

3. How We Use Your Information

We use the information we collect for various business purposes, including:

Primary Uses

  • To provide, maintain, and improve our services
  • To process your service requests and transactions
  • To send you administrative information
  • To respond to your comments and questions
  • To protect against fraudulent or illegal activity
  • To comply with legal obligations

Marketing Uses (with your consent)

  • To send you marketing communications about our services
  • To notify you about special offers and promotions
  • To conduct market research and analysis

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third parties who assist us in operating our website and conducting our business, such as:

  • Payment processors for transaction handling
  • Email service providers for communication
  • Analytics providers for website improvement
  • Subcontractors for service delivery

These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your information when required by law or in response to:

  • Court orders or legal processes
  • Government requests
  • To establish or exercise our legal rights
  • To defend against legal claims

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) technology for data transmission
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection
  • Secure data storage with encryption where appropriate

Note: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Right Description
Access You can request access to the personal information we hold about you
Correction You can request correction of inaccurate personal information
Deletion You can request deletion of your personal information
Objection You can object to processing of your personal information
Restriction You can request restriction of processing your personal information
Portability You can request transfer of your personal information
Withdraw Consent You can withdraw consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

Typically, we retain customer information for 7 years after the completion of services to comply with legal and tax obligations.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Allow the website to remember choices you make
  • Targeting Cookies: Used to deliver relevant advertisements

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Notification: For material changes to this Privacy Policy, we may notify you either through the email address you have provided us or by placing a prominent notice on our website.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Our Location

2-3-603/70/12 Patel Nagar, Amberpet Hyderabad

Phone Number

+91-9666221505

Email Address

info@sprplumbing.com

Business Hours

Monday - Saturday: 8:00 AM - 8:00 PM